my account is finished since february 22th but i would like to continue my subscription but i can't pay with the card i don't know why can you tell me how i can do it or send a check thanks in advance
6
Replies
slade
01/03/2022
Hello,
what is your problem? We invite you to contact us at [email protected] for your technical problems.
Sincerely,
Slade
what is your problem? We invite you to contact us at [email protected] for your technical problems.
Sincerely,
Slade
herbaut
01/03/2022
I still haven't been able to log in for payment
slade
02/03/2022
Please contact us at [email protected] and send us the error message you receive, if you receive one. And we will assist you in your payment process,
Sincerely,
slade
Sincerely,
slade
herbaut
02/03/2022
I WOULD LIKE TO ASSIST YOU IN THE PAYMENT PROCESS
slade
02/03/2022
Again, contact us at [email protected]
Comments are not a technical support area.
Sincerely,
Slade
Comments are not a technical support area.
Sincerely,
Slade
slade
03/03/2022
Hello,
it seems that your payment has been taken into account.
Sincerely,
slade
it seems that your payment has been taken into account.
Sincerely,
slade
Hello,
Here is my question:
How do I know when to resubscribe?
This is so you don't miss out!
Here is my question:
How do I know when to resubscribe?
This is so you don't miss out!
3
Replies
Unknown
28/02/2021
Hello rundll33,
Thank you for your enthusiasm :)
You will receive a reminder email 7 days before the expiration date and a banner will be displayed on the site when you log in with links allowing you to re-subscribe.
We have set up an automatic subscription on the site, you just have to keep this option on after your next subscription. The subscription will then be done automatically every year. You can deactivate this option from the "manage my account" page.
Don't hesitate to ask us your questions on the technical support : [email protected]
Musically 🎶🎶
Thank you for your enthusiasm :)
You will receive a reminder email 7 days before the expiration date and a banner will be displayed on the site when you log in with links allowing you to re-subscribe.
We have set up an automatic subscription on the site, you just have to keep this option on after your next subscription. The subscription will then be done automatically every year. You can deactivate this option from the "manage my account" page.
Don't hesitate to ask us your questions on the technical support : [email protected]
Musically 🎶🎶
rundll33
28/02/2021
Thank you.
I saw a little later that there was the answer in the "help" section!!!
I saw a little later that there was the answer in the "help" section!!!
Unknown
02/03/2021
Great!!! This section was created for that purpose, but if you don't find what you are looking for, don't hesitate to contact us on the support [email protected] or on the private messaging of this account.
Musically
Musically
